Latest Sparrow News
Our annual satisfaction survey is coming
Tuesday, 23 June 2026
Every housing provider carries out this annual survey using the same set of questions. It’s run independently, so you can give honest feedback about your experience.
Our first year of Tenant Satisfaction Measures - what we’ve learned
Thursday, 18 June 2026
Every year, the Regulator of Social Housing asks housing providers to survey customers using a standard set of questions known as Tenant Satisfaction Measures (TSMs). The results provide a clear and consistent picture of performance across the sector.
Changes to the Sparrow Shared Ownership Board
Friday, 29 May 2026
Sparrow marks a new chapter with the appointment of Neil Morrison to its Board. Sarah Wall steps back after playing a pivotal role in shaping the organisation’s foundations.
Fire safety outdoors: simple ways to stay safe in the sunshine
Thursday, 09 April 2026
As the weather warms up, many of us are spending more time outdoors. So, it’s a good moment to share a few reminders about fire safety in and around your home. A little care today helps protect everyone.
Welcoming two new members to Sparrow’s Customer Scrutiny Panel
Wednesday, 08 April 2026
We received 176 applications from across England, reflecting a strong appetite for meaningful involvement in shaping Sparrow’s services and future direction.
We’re improving the way we keep you informed
Monday, 02 March 2026
Shared ownership should feel clear, fair, and easy to navigate – and that’s exactly what we’re working towards.