Latest Sparrow News

Sparrow SO's Board

Sparrow achieves top regulatory grades for governance, viability, and consumer standards

Wednesday, 17 December 2025

This marks the first regulatory judgement for Sparrow Shared Ownership since its acquisition by USS in August 2024.

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Anita Khan Appointed to Shared Ownership Code Board

Tuesday, 02 December 2025

Our Managing Director, Anita Khan, has been appointed to the Board of the Shared Ownership Code – a group of leading voices working together to raise standards and improve the experience for shared owners.

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Shape the future of shared ownership

Monday, 17 November 2025

We're inviting customers to apply for our Customer Scrutiny Panel (CSP) — a powerful group of residents who help us challenge, improve, and shape the way Sparrow works.

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So, we’re trying something new…

Tuesday, 07 October 2025

We’re testing real-time feedback—so we can listen more closely, learn more quickly, and keep improving the way we support you.

Sparrow customer looking up in the air, outside, smiling

We’re listening: Tenant Satisfaction Measures

Friday, 19 September 2025

By listening and learning from our customers, we’re redefining what it means to feel at home – with support, stability, and transparency that lasts.

Managing our customers’ services direct

Managing our customers’ services direct

Monday, 19 May 2025

Sparrow is excited to provide shared ownership services directly to its customers.