Selling your home
You have the flexibility and choice to sell your home at any time. You will be able to find out how to go about this in your key information document or the lease for your home.
So, it's time to sell...
A resale is when a shared ownership home is sold by its current owner. Unlike buying new, resales come with a few extra steps - but we'll help make the process smooth and straightforward.
Step-by-step guide
Make sure your home is registered with the Land Registry. Your original solicitor can confirm this.
Start the process by completing a resale request via the Sparrow customer portal. You’ll also need a valid Energy Performance Certificate (EPC) — check if yours is still current here.
We’ll arrange for a RICS-accredited surveyor to value your home. This valuation sets the current market price and is required by your lease.
Choose an estate agent to market your home. They’ll handle viewings, vet potential buyers, and submit the buyer’s details to Sparrow for approval.
Your solicitor and the buyer’s solicitor will handle contracts, searches, and legal queries. We'll prepare a management pack and support the legal process.
After contracts are exchanged, a completion date is set. You’ll hand over keys and cancel your direct debit. Make sure to pass on any useful documents to the buyer (e.g. boiler instructions, warranties).
Expected costs
£200–£300 + VAT
Estate agent: usually a percentage of the full market value
Solicitor: varies, but we can recommend experienced solicitors
£125 + VAT (unless selling 100%)
£325 + VAT
£150 + VAT
So, who does what?
• Arranges valuation
• Approves buyers
• Provides management pack
• Supports legal queries
Note: Sparrow does not manage the sale or speak directly to buyers.
• Checks Land Registry status
• Submits Property Resale Request via Sparrow portal
• Ensures valid Energy Performance Certificate (EPC)
• Pays for RICS valuation and legal fees
• Appoints and pays estate agent
• Reviews valuation report for accuracy
• Responds to solicitor and buyer enquiries
• Maintains rent and service charge payments until completion
• Provides key handover and relevant home documents (e.g. warranties)
• Markets your home
• Conducts viewings
• Vets buyers
• Issues Memorandum of Sale
• Handle contracts and legal paperwork
• Respond to buyer enquiries
• Finalise exchange and completion