Join the CSP
We believe the best way to build our future is to listen to the people we share it with. That’s why we’re recruiting new members to our Customer Scrutiny Panel (CSP) — a group of customers who challenge, advise, and help us improve the way Sparrow works.
Shape the future
Whether you’ve just moved into your first home or you’ve been with us for years, your voice matters. This is your chance to make a real difference — not just for yourself, but for thousands of others too.
Amanda, Customer Scrutiny Panel Chair
So, why join?
You’ll help us improve homes, services, and decisions that affect thousands of customers.
Shared ownership should be simpler, fairer, and better. You’ll be part of the movement making that happen.
We want a panel that reflects our whole community — every background, every voice.
You’ll gain skills in leadership, teamwork, and strategy. It’s a brilliant confidence boost and a chance to build connections for your future.
What’s involved?
• Four meetings and one workshop across the year (starting in Jan 26')
• Shape and lead consultations, service reviews, and focus groups
• A £2,500 payment (before tax) for your time, insights, and commitment
Who should apply?
• Owners who want to make a difference
• People with lived experience of Sparrow services
• Voices from all backgrounds — inclusive, representative, and passionate
Key dates
Applications open: 17 November 2025
Applications close: 5 December 2025
Online interview: 15 December 2025
First online meeting: 14 January 2026
